Customer Technology
Call back
Q: What is "Call Back"?
A: It is our "Car at Door" service when your taxi is about to arrive we will call you free of charge(typically we’ll just give a couple of rings and then hang up) so you can get ready to meet your driver.
Q. How do I use this service?
For Mobiles.
A: Step One - Enter 0115 9 625 242 into your mobile phone under the name ‘Taxi Outside’.
Step Two - Book your taxi in the usual manner on 0115 9 607 607 or 0115 9 500 500 and ask the operator to put your booking on Call Back.
Step Three - When your taxi is due to arrive your mobile will ring displaying ‘Taxi Outside’ and then cut off.
Step Four - Make your way to the agreed pickup point.
For Landlines.
A: Step One - Book your taxi using your home telephone on 0115 9 607 607 or 0115 9 500 500 and ask the operator for the Call Back service.
Step Two - When your taxi is due to arrive your telephone will ring and cut off.
Step Three - Make your way to the agreed pickup point.
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