Our call centre employs over 100 people with a combination of full time and part time staff. The companies ethos for handling calls are based on the following four rules.
Efficient booking service.
Over 90% of our calls are answered within 7 seconds.
Customer service orientated call centre.
We are not a call centre that is driven by targets to reduce call times. We ensure all customers are given a high level of personable customer service.
U.K based call centre.
All of the call handlers that are used by DG are UK based.
We do have multi-lingual members of staff.
We have staff that can speak English, Polish, Hindi, Punjabi, Urdu, Farsi, Pashtu.
Vehicles We Offer
Saloon Cars Up To 4 Passengers
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Nottingham’s No 1 provider of business travel to the private and public sector.
- * Full account facilities
- * Itemised billing
- * Prioritised booking
- * Online booking portal
- * Mobile App
- * IVR & Butler systems
- * Over 750 cars
- * Executive fleet of E & S Class Mercedes
- * 8 & 16 seat minibuses
- * Electric & Hybrid ECO fleet
Booking an airport transfer is easy and reliable using our online booking facility or speaking personally to one of our representatives. Either way we will always confirm you requirements ensuring a high level of service.
Each flight arrival time will be monitored via the airports website, so the vehicles timings will be adjusted to accommodate your arrival. Our fully uniformed drivers will be waiting to assist you with your luggage and to ensure a safe ongoing journey
- Over 3500 people currently use DG Taxis for airport transfers every month.
- Easy booking process.
- Reliable service.
- Competitive prices.
- Meet and greet service as standard.
- We monitor your flights for delays.
- Taxis, minibuses and executive vehicles available (click to view vehicle types).
- The only choice when booking an airport transfer.
|AIRPORT||Standard Saloon||5 seater||6/7/8 seater||General Car Park Prices|
|Robin Hood (Doncaster)||£62.00||£75.00||£86.00||£7.00|
|Liverpool (John Lennon)||£140.00||£155.00||£202||£10.00|
DG Cars are pioneers in Eco friendly transport. Our goal is to reduce our carbon footprint by constantly upgrading our fleet to low emission vehicles. Also by using the latest GPS tracking technology we can identify the closest available vehicle reducing emissions on route to pickup
Our Eco Taxis:
- Are Updated Regurlarly.
- Regurlarly Serviced.
- Have the Latest technology.
- Professional driver training to encorage a more eco friendlier drive.
DG Private Hire has been trading for over 40 years and is one of the longest established companies in the East Midlands.