Taxi

If you would like to make a booking or require a quote call our easy to remember numbers 0115 9 500 500 or 0115 9 607 607.

Our call centre employs over 70 staff with a combination of full time and part time staff. The companies ethos for handling calls are based on the following four rules.

  • Efficient booking service

90% of all our calls are answered within 7 seconds.

  • Customer service orientated call centre

We are not a call centre that is driven by targets to reduce call times we ensure all customers are given a high level of personable customer service.

  • U.K based call centre

All of the call handlers that are used by DG are UK based.

  • We do have multi-lingual members of staff

We have staff that can speak English, Polish, Hindi, Punjabi, Urdu, Farsi and Pashtu.