If you would like to make a booking or require a quote call our easy to remember numbers 0115 9 500 500 or 0115 9 607 607.
Our call centre employs over 70 staff with a combination of full time and part time staff. The companies ethos for handling calls are based on the following four rules.
- Efficient booking service
90% of all our calls are answered within 7 seconds.
- Customer service orientated call centre
We are not a call centre that is driven by targets to reduce call times we ensure all customers are given a high level of personable customer service.
- U.K based call centre
All of the call handlers that are used by DG are UK based.
- We do have multi-lingual members of staff
We have staff that can speak English, Polish, Hindi, Punjabi, Urdu, Farsi and Pashtu.